/* ==========================================================================
   Tema institucional ENGM: guinda y dorado en todo el panel.
   Se carga después de la plantilla y solo cambia colores y acabados.
   ========================================================================== */
:root {
    --engm-guinda: #800020;
    --engm-guinda-osc: #5d0e24;
    --engm-guinda-claro: #a83248;
    --engm-guinda-suave: #f8eef0;
    --engm-dorado: #c9a84c;
    --engm-dorado-claro: #f0d68a;
    --engm-texto: #2b2f38;
    --engm-gris: #6b7280;
    --engm-borde: #e9e4e5;
    --engm-fondo: #f6f4f4;

    --bs-primary: #800020;
    --bs-primary-rgb: 128, 0, 32;
    --bs-link-color: #800020;
    --bs-link-hover-color: #5d0e24;
}

body, .page-wrapper { background: var(--engm-fondo) !important; }

/* ---------- Enlaces y color primario ---------- */
a { color: var(--engm-guinda); }
a:hover { color: var(--engm-guinda-osc); }
.text-primary, .link { color: var(--engm-guinda) !important; }
.bg-primary { background-color: var(--engm-guinda) !important; }
.border-primary { border-color: var(--engm-guinda) !important; }
.badge.bg-primary { background-color: var(--engm-guinda) !important; }
.bg-light-primary, .btn-light-primary { background-color: var(--engm-guinda-suave) !important; color: var(--engm-guinda) !important; }

/* ---------- Botones ---------- */
.btn-primary,
.btn-primary:focus {
    background-color: var(--engm-guinda);
    border-color: var(--engm-guinda);
    color: #fff;
}
.btn-primary:hover,
.btn-primary:active,
.btn-primary.active,
.show > .btn-primary.dropdown-toggle,
.btn-check:checked + .btn-primary {
    background-color: var(--engm-guinda-osc) !important;
    border-color: var(--engm-guinda-osc) !important;
    color: #fff !important;
}
.btn-primary:disabled, .btn-primary.disabled { background-color: var(--engm-guinda-claro); border-color: var(--engm-guinda-claro); }

.btn-outline-primary { color: var(--engm-guinda); border-color: var(--engm-guinda); }
.btn-outline-primary:hover,
.btn-outline-primary:active,
.btn-outline-primary.active,
.btn-check:checked + .btn-outline-primary {
    background-color: var(--engm-guinda) !important;
    border-color: var(--engm-guinda) !important;
    color: #fff !important;
}
.btn:focus-visible { box-shadow: 0 0 0 .2rem rgba(128, 0, 32, .25); }

/* El "info" celeste de la plantilla se usaba como botón principal en varias pantallas */
.btn-info,
.btn-info:focus { background-color: var(--engm-guinda); border-color: var(--engm-guinda); color: #fff !important; }
.btn-info:hover, .btn-info:active { background-color: var(--engm-guinda-osc) !important; border-color: var(--engm-guinda-osc) !important; }
.btn-outline-info { color: var(--engm-guinda); border-color: var(--engm-guinda); }
.btn-outline-info:hover { background-color: var(--engm-guinda); border-color: var(--engm-guinda); color: #fff; }

/* ---------- Formularios ---------- */
.form-control:focus, .form-select:focus {
    border-color: var(--engm-guinda-claro);
    box-shadow: 0 0 0 .2rem rgba(128, 0, 32, .12);
}
.form-check-input:checked { background-color: var(--engm-guinda); border-color: var(--engm-guinda); }
.form-check-input:focus { border-color: var(--engm-guinda-claro); box-shadow: 0 0 0 .2rem rgba(128, 0, 32, .15); }

/* ---------- Pestañas, paginación, listas ---------- */
.nav-tabs .nav-link { color: var(--engm-gris); }
.nav-tabs .nav-link.active, .nav-tabs .nav-link:hover { color: var(--engm-guinda); border-bottom-color: var(--engm-guinda); }
.nav-pills .nav-link.active { background-color: var(--engm-guinda); }
.page-link { color: var(--engm-guinda); }
.page-item.active .page-link,
.dataTables_wrapper .pagination .page-item.active .page-link,
div.dt-container .dt-paging .dt-paging-button.current {
    background-color: var(--engm-guinda) !important;
    border-color: var(--engm-guinda) !important;
    color: #fff !important;
}
.dropdown-item.active, .dropdown-item:active { background-color: var(--engm-guinda); color: #fff; }
.list-group-item.active { background-color: var(--engm-guinda); border-color: var(--engm-guinda); }
.progress-bar { background-color: var(--engm-guinda); }
::selection { background: rgba(128, 0, 32, .18); }

/* ---------- Barra superior ---------- */
.topbar { background: #fff !important; box-shadow: 0 1px 0 var(--engm-borde); }
.topbar .top-navbar .navbar-header { background: #fff !important; }
.topbar .escuela-nombre { color: var(--engm-guinda-osc) !important; }
.topbar .escuela-subtitulo { color: var(--engm-gris) !important; font-weight: 500; }
.topbar .nav-link, .topbar .nav-link span { color: var(--engm-texto) !important; }

/* ---------- Menú principal (guinda) ---------- */
.left-sidebar,
.left-sidebar .sidebar-nav ul,
#main-wrapper[data-layout=horizontal] .left-sidebar[data-sidebarbg=skin5],
#main-wrapper[data-layout=vertical] .left-sidebar[data-sidebarbg=skin5] {
    background: var(--engm-guinda) !important;
}
.left-sidebar { box-shadow: 0 2px 10px rgba(93, 14, 36, .18); }
.sidebar-nav ul .sidebar-item .sidebar-link { color: rgba(255, 255, 255, .86) !important; font-weight: 500; }
.sidebar-nav ul .sidebar-item .sidebar-link i,
.sidebar-nav ul .sidebar-item .sidebar-link .feather-icon { color: rgba(255, 255, 255, .8) !important; }
.sidebar-nav ul .sidebar-item .sidebar-link:hover,
.sidebar-nav ul .sidebar-item .sidebar-link.active,
.sidebar-nav ul .sidebar-item.selected > .sidebar-link {
    color: #fff !important;
    background: rgba(255, 255, 255, .12) !important;
}
.sidebar-nav ul .sidebar-item.selected > .sidebar-link { box-shadow: inset 0 -3px 0 var(--engm-dorado); }
.sidebar-nav ul .sidebar-item .sidebar-link:hover i { color: var(--engm-dorado-claro) !important; }
/* submenús desplegables */
.sidebar-nav ul .sidebar-item .first-level,
.sidebar-nav ul .sidebar-item .second-level { background: var(--engm-guinda-osc) !important; border-radius: 0 0 10px 10px; }
.sidebar-nav .has-arrow::after { border-color: rgba(255, 255, 255, .7) !important; }
/* En el menú horizontal los submenús deben caber sin cortar el texto */
@media (min-width: 992px) {
    #main-wrapper[data-layout=horizontal] .sidebar-nav ul .sidebar-item .first-level { min-width: 250px; }
    #main-wrapper[data-layout=horizontal] .sidebar-nav ul .sidebar-item .second-level { min-width: 200px; }
    #main-wrapper[data-layout=horizontal] .sidebar-nav .first-level .sidebar-link,
    #main-wrapper[data-layout=horizontal] .sidebar-nav .second-level .sidebar-link { white-space: nowrap; }
}
.sidebar-nav .first-level .sidebar-item .sidebar-link,
.sidebar-nav .second-level .sidebar-item .sidebar-link { color: rgba(255, 255, 255, .92) !important; }
.sidebar-nav .first-level .sidebar-item .sidebar-link i,
.sidebar-nav .second-level .sidebar-item .sidebar-link i { color: var(--engm-dorado-claro) !important; opacity: .9; }

/* ---------- Tarjetas y títulos de página ---------- */
.card { border-color: var(--engm-borde); border-radius: 12px; }
.page-titles h1, .page-titles .fw-bold { color: var(--engm-guinda-osc); }
.breadcrumb-item.active { color: var(--engm-guinda); }
.table > thead th { color: var(--engm-guinda-osc); }
.modal-header .modal-title { color: var(--engm-guinda-osc); }
.modal-header[style*="background"] .modal-title { color: inherit; }

/* Botón flotante de ayuda */
#fabSoporte { background: var(--engm-guinda) !important; }
#fabSoporte:hover { background: var(--engm-guinda-osc) !important; }

/* ==========================================================================
   Inicio (dashboard)
   ========================================================================== */
.engm-dash { padding: 4px 4px 32px; }

.engm-hero {
    background: linear-gradient(135deg, var(--engm-guinda) 0%, var(--engm-guinda-osc) 100%);
    color: #fff;
    border-radius: 16px;
    padding: 28px 32px;
    display: flex; align-items: center; justify-content: space-between; gap: 24px;
    position: relative; overflow: hidden;
    margin-bottom: 28px;
    box-shadow: 0 10px 28px rgba(93, 14, 36, .2);
}
.engm-hero::after {
    content: ""; position: absolute; right: -70px; bottom: -90px;
    width: 260px; height: 260px; border-radius: 50%;
    background: radial-gradient(circle, rgba(201, 168, 76, .28) 0%, transparent 70%);
}
.engm-hero-kicker { font-size: 11px; letter-spacing: 2.5px; text-transform: uppercase; color: var(--engm-dorado-claro); margin: 0 0 6px; }
.engm-hero-title { font-size: 28px; font-weight: 700; margin: 0 0 6px; color: #fff; }
.engm-hero-sub { margin: 0; color: rgba(255, 255, 255, .86); font-size: 14.5px; }
.engm-hero-logo {
    height: 84px; width: auto; max-width: 180px; object-fit: contain; position: relative; z-index: 1;
    background: #fff; border-radius: 14px; padding: 8px;
    box-shadow: 0 4px 14px rgba(0, 0, 0, .18);
}

.engm-section {
    font-size: 13px; font-weight: 700; letter-spacing: 1.2px; text-transform: uppercase;
    color: var(--engm-gris); margin: 0 0 12px;
}

/* Pendientes */
.engm-pending {
    display: flex; align-items: center; gap: 16px;
    background: #fff; border: 1px solid var(--engm-borde); border-left: 4px solid #cfd3da;
    border-radius: 12px; padding: 16px 18px; height: 100%;
    color: var(--engm-texto) !important; text-decoration: none; transition: box-shadow .15s, transform .15s;
}
.engm-pending:hover { box-shadow: 0 6px 18px rgba(0, 0, 0, .08); transform: translateY(-1px); }
.engm-pending.is-active { border-left-color: var(--engm-guinda); background: #fffafa; }
.engm-pending-count { font-size: 30px; font-weight: 700; line-height: 1; min-width: 54px; text-align: center; color: #9aa1ad; }
.engm-pending.is-active .engm-pending-count { color: var(--engm-guinda); }
.engm-pending-body { display: flex; flex-direction: column; flex: 1; min-width: 0; }
.engm-pending-label { font-weight: 600; }
.engm-pending-hint { font-size: 12.5px; color: var(--engm-gris); }
.engm-pending-arrow { font-size: 22px; color: #b9bec7; }

/* Indicadores */
.engm-stat {
    display: flex; flex-direction: column; gap: 4px;
    background: #fff; border: 1px solid var(--engm-borde); border-radius: 12px;
    padding: 18px; height: 100%; text-decoration: none; color: var(--engm-texto) !important;
    transition: box-shadow .15s, transform .15s;
}
.engm-stat:hover { box-shadow: 0 6px 18px rgba(0, 0, 0, .08); transform: translateY(-1px); }
.engm-stat-icon {
    width: 40px; height: 40px; border-radius: 10px; margin-bottom: 6px;
    display: flex; align-items: center; justify-content: center;
    background: var(--engm-guinda-suave); color: var(--engm-guinda); font-size: 22px;
}
.engm-stat-value { font-size: 28px; font-weight: 700; line-height: 1.1; color: var(--engm-guinda-osc); }
.engm-stat-label { font-size: 13px; color: var(--engm-gris); }

/* Accesos */
.engm-group { background: #fff; border: 1px solid var(--engm-borde); border-radius: 12px; padding: 16px 12px 10px; height: 100%; }
.engm-group-title {
    font-size: 14px; font-weight: 700; color: var(--engm-guinda-osc);
    margin: 0 8px 8px; padding-bottom: 8px; border-bottom: 2px solid var(--engm-dorado);
    display: inline-block;
}
.engm-link {
    display: flex; align-items: center; gap: 10px;
    padding: 8px; border-radius: 8px; text-decoration: none;
    color: var(--engm-texto) !important; font-size: 14px;
}
.engm-link i { font-size: 18px; color: var(--engm-guinda); width: 22px; text-align: center; }
.engm-link:hover { background: var(--engm-guinda-suave); color: var(--engm-guinda-osc) !important; }

.engm-empty { background: #fff; border: 1px dashed var(--engm-borde); border-radius: 12px; padding: 40px 20px; text-align: center; }
.engm-empty i { font-size: 40px; color: var(--engm-guinda-claro); }

@media (max-width: 767px) {
    .engm-hero { padding: 22px 20px; }
    .engm-hero-title { font-size: 22px; }
    .engm-hero-logo { height: 56px; max-width: 110px; }
}
@media (max-width: 575px) {
    /* En celular el logo ya está en la barra superior: aquí le quitaría espacio al saludo */
    .engm-hero-logo { display: none; }
}

/* ==========================================================================
   Tickets de soporte
   ========================================================================== */
/* Estatus: colores propios, no el guinda de "acción" */
.ticket-status {
    display: inline-flex; align-items: center;
    font-size: 12px; font-weight: 600; line-height: 1;
    padding: 5px 10px; border-radius: 999px; border: 1px solid transparent; white-space: nowrap;
}
.ticket-status-iniciado   { background: #e7effd; color: #1d4ed8; }
.ticket-status-en_proceso { background: #fff3d6; color: #92600a; }
.ticket-status-resuelto   { background: #dcf5e4; color: #17693a; }
.ticket-status-cerrado    { background: #eceef1; color: #4b5563; }
.ticket-flag { font-size: 12px; font-weight: 600; padding: 5px 10px; border-radius: 999px; background: #fde8e8; color: #b42318; }

.ticket-detail { padding-bottom: 24px; }
.ticket-head { display: flex; align-items: flex-start; gap: 16px; margin-bottom: 18px; }
.ticket-head-main { min-width: 0; flex: 1; }
.ticket-head-meta { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; color: var(--engm-gris); font-size: 13px; margin-bottom: 4px; }
.ticket-subject { font-size: 22px; font-weight: 700; color: var(--engm-guinda-osc); margin: 0 0 2px; overflow-wrap: anywhere; }
.ticket-sub { margin: 0; font-size: 13px; color: var(--engm-gris); }

.ticket-card { background: #fff; border: 1px solid var(--engm-borde); border-radius: 12px; }
.ticket-thread { padding: 20px; display: flex; flex-direction: column; gap: 16px; }
.ticket-msg { display: flex; gap: 12px; align-items: flex-start; }
.ticket-msg.is-staff { flex-direction: row-reverse; }
.ticket-avatar {
    flex-shrink: 0; width: 36px; height: 36px; border-radius: 50%;
    display: inline-flex; align-items: center; justify-content: center;
    background: #eceef1; color: #4b5563; font-size: 13px; font-weight: 700;
}
.ticket-msg.is-staff .ticket-avatar { background: var(--engm-guinda); color: #fff; }
.ticket-bubble { background: #f6f7f9; border-radius: 4px 14px 14px 14px; padding: 12px 14px; max-width: 85%; min-width: 0; }
.ticket-msg.is-staff .ticket-bubble { background: var(--engm-guinda-suave); border-radius: 14px 4px 14px 14px; }
.ticket-msg.is-internal .ticket-bubble { background: #fff8dd; border: 1px dashed #e0b84a; }
.ticket-msg.is-internal .ticket-avatar { background: #e0b84a; color: #5b4200; }
.ticket-msg-head { display: flex; flex-wrap: wrap; align-items: baseline; gap: 4px 8px; font-size: 13px; margin-bottom: 4px; }
.ticket-role { font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: .4px; color: var(--engm-gris); }
.ticket-time { font-size: 12px; color: #9aa1ad; }
.ticket-msg-body { font-size: 14.5px; line-height: 1.55; overflow-wrap: anywhere; }

.ticket-compose { border-top: 1px solid var(--engm-borde); padding: 16px 20px 20px; background: #fcfbfb; border-radius: 0 0 12px 12px; }
.ticket-compose-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; margin-top: 12px; }
.ticket-internal-input { background: #fffbea; border-color: #e0b84a; }

.ticket-side { padding: 16px; margin-bottom: 12px; }
.ticket-side-title { font-size: 12px; font-weight: 700; letter-spacing: 1px; text-transform: uppercase; color: var(--engm-gris); margin-bottom: 12px; }
.ticket-dl { display: grid; grid-template-columns: auto 1fr; gap: 4px 12px; font-size: 13.5px; margin-bottom: 12px; }
.ticket-dl dt { color: var(--engm-gris); font-weight: 500; }
.ticket-dl dd { margin: 0; min-width: 0; }
.min-w-0 { min-width: 0; }

.ticket-status-picker { display: flex; flex-wrap: wrap; gap: 8px; }
.ticket-status-picker .ticket-status { cursor: pointer; padding: 7px 12px; font-size: 13px; }
.ticket-status-picker .is-option { background: #fff; border-color: var(--engm-borde); color: var(--engm-texto); }
.ticket-status-picker .is-option:hover { border-color: currentColor; background: #f6f7f9; }
.ticket-status-picker .is-current { cursor: default; box-shadow: inset 0 0 0 1.5px currentColor; }

@media (max-width: 575px) {
    .ticket-head { flex-direction: column; gap: 10px; }
    .ticket-bubble { max-width: 100%; }
}

.ticket-counter {
    flex-shrink: 0; width: 46px; height: 46px; border-radius: 50%;
    display: inline-flex; align-items: center; justify-content: center;
    font-size: 17px; font-weight: 700;
}
.ticket-counter-alert { background: #fde8e8; color: #b42318; }